Problem: A user’s computer would shut down when printing, preventing the customer from making crucial prints. I remoted into the user’s desktop to troubleshoot the issue. I ran a hardware
Problem: A customer comes in after a holiday weekend to a computer that won’t turn on. She calls up the Computer Specialist support desk and I do some basic troubleshooting
Problem: I think we have all had our names spelled wrong, sometimes we notice it immediately, other times it takes a few days or even weeks. Whether it be human
Problem: A teacher called saying every iMac in her classroom was getting pop-ups from the Screen Connect Application.
Solution: I logged into the school’s remote desktop portal and noticed an
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